Scapa Remedy 7.5 support plus RDP enhancements
Welcome to this update from Scapa Technologies. In this update we’ll tell you about the latest update to our Test and Performance Platform tool, keep you in the loop about our forthcoming new developments, and introduce one of our test partners with a valuable service offering.
Software Updates
Firstly, for our Remedy testing customers, we have added the often requested, and long awaited, support for testing Remedy 7.5 APIs. This allows you to use Scapa to test and migrate to the latest version of ITSM. As ever, Scapa offers a unique integration to BMC’s Remedy and ITSM suites at the C and Java APIs, as well as offering testing alternatives via HTTP and the GUI layers. We encourage all of our Remedy based customers to upgrade – please get in touch with your account manager, via our contact page, or by emailing upgrades@scapatech.com
We haven’t been standing still on our Thin Client, Citrix/Xen/RDP, and HTTP product though. Our latest release offers a number of performance and stability improvements, including,
- adding enhanced support for the updated RDP Client present in newer versions of Windows (and Service Packs)
- updates to the Perfmon, Linux and ESX agents
- a new version of Wintask (3.6)
Again, the updated version of the software can be had by contacting your account manager, or though our contact page. As ever, if you’d like any help on using the new features, or even if you are just wondering how to use Scapa for a particular task or architecture, please get in touch with us.
New Developments
We continue to strive to improve our Test and Performance Platform, and expect a forthcoming release to boast significant changes to the interface – we’ve had a number of requests to remove the onscreen “clutter” and are working at doing so. We hope that the improvements will make the testing process even more seamless and intuitive. We’ll have more news in our next update.
We are also continuing to work on a brand new product to test Virtual Desktop Infrastructure deployments. Unlike Scapa TPP, this will be a zero configuration “out of the box” tool that will allow users to set up and run Benchmark tests very quickly. This tool also represents a move to a web based interface, which TPP may well follow, if the reaction is favourable. We’re very close to releasing it, so please get in touch if you’d like to hear more.
Partner Focus
For helping with the testing of our Remedy 7.5 release, we are indebted to Technosys – our preferred BMC Remedy partner in the UK.
Technosys offer a free Remedy Upgrade Consultation. Technosys’s Scapa certified consultants combine their wealth of BMC Remedy and Scapa knowledge to deliver a truly first class service to any sized BMC Remedy implementation.
Take advantage by visiting http://www.technosysuk.com/services/remedy_upgrade_service.htm to book your free consultation.
Hi,
We are Upgrading our Remedy Client and server from Version 6.3 to 7.5 and we are planning to do a lot of Regression & Performance testing. We would like to Automate our Testing.We are having some compatibility issues with the tool we have and the Desktop Client of Remedy. I was just googling to see if there is any other which can support Remedy applications and I found your Scapa does. Can you send me the details on how Scapa Works and also do you have any trail version where I can see how it works on Remedy application we have?
I work as Automation Engineer for US Cellular, Chicago,IL,USA Based Telecom Company and my company is very much interested to buy this tool if we feel this tool is good to test our Remedy Application.
It would be great if you can reply back ASAP. I really appreciate it.
Thanks,
Manesh.