Scapa Technologies has customers in numerous verticals, including finance, utilities, telecommunications, healthcare and government.

The company operates in the following sectors:

• Finance – The key driver in finance is to ensure reliability of customer-facing and back-office systems.
• Government – In e-Government the requirement is often to use capacity management to save money by ensuring that only the optimium hardware is deployed and any software bottlenecks are identified and removed.
• Service and Software Providers – Several software vendors have used Scapa Technologies to provide performance data for benchmarks and white papers. Capacity management is of vital importance to vendors offering software as a service.
• Telecommunications – Services desks are an integral part of any telecommunications business and Scapa Technologies solutions will ensure the capacity of the service desk systems and increase efficiency through automation
• Utilities – Utilities have regulatory requirement to ensure the reliability of their systems. There is also a need to measure the performance of new systems for acceptance testing.

Scapa TPP has benefited customers across a broad range of Citrix and Terminal Services environments.

• Scapa resolved Capacity issues in a European healthcare organization’s call center application, delivered to hundreds of nurses via Citrix
• The Capacity of a European railway company’s Citrix desktop migration was confirmed at 20000 users before it went live.
• A European telco identified significant savings in hardware cost and Carbon Dioxide emissions by accurately modeling the capacity of vendors hardware platforms with a standard Citrix workload in its labs
• A European Bank diagnosed and fixed Capacity-Related continuity problems in the fileserver infrastructure behind it’s Citrix farm, ensuring successful failover under the workload of it’s entire Branch Network, and pre-empting a possible catastrophic failure of its core business systems.
• A UK utility resolved a range of capacity problems in its Citrix-delivered SAP system before successfully going live.
• A major US car rental company tests the capacity of each build of its Terminal Services desktop before upgrades.
• A German energy company operates agreements with the service provider of its Citrix application according to end-to-end service level availability and respsonse time data measured and reported using Scapa.