Scapa Test and Performance Platform is used to test the performance and functionality of Remedy installations, including the largest Remedy implementation in the world by ticket volume, and is used by BMC to test configurations of the ITSM Suite before release.

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Scapa TPP is the only tool that is able to drive the AR API, and can also drive the Web interface and GUI while simulating real users’ interactions with Remedy AR System applications.

All of the functionality is available in a single product at a single price and can be applied in combination, allowing Scapa TPP to

• Perform all types of testing across the project lifecycle.
• Use native Remedy AR System functions and tools to construct tests based on real business processes in Remedy architectures of any complexity.
• Maximise return on investment in, and spread the benefits of, Remedy AR System through enhanced user productivity.
• Manage capacity and help through any Remedy upgrade and reduce upgrade, migration and development costs by speeding time-to-production.
• Validate hardware, operating system and database configurations.
• Perform long-term monitoring of AR System Availability and performance.

Scapa Technologies are proud to be part of the BMC TAP community – our unique approach to load and performance testing Remedy deployments has now been extended to support Remedy ITSM 7.5 and 7.6 deployments. As ever, Scapa’s architecture allows capture and replay of user activity at the API level – by far the most effective method of performance testing Remedy deployments.

Using Scapa will allow you to benchmark the performance of an ITSM Suite implementations and deployment and custom Remedy applications – whether a new one, migration from a previous version, or on updated hardware, for any Remedy architecture.

With the help of our services partner Technosys, we can now offer this latest release to new and existing customers – existing customers should contact their account manager. If you are not a customer and would like to try this exciting new development, please get in touch via the contact form