Remedy upgrade – pre and post upgrade performance compared. We undertook a short exercise for a client recently, putting some monitoring in place on their Remedy 9.1 prior and after a hardware upgrade. We set up end user monitoring of certain response times using the Scapa Test & Performance Platform. A simple transaction was recorded […]
we’re proud to be partnering with Thinscale Technology at their stand at Citrix Synergy 2016 in Las Vegas. We have worked very closely with Thinscale over the last few months to validate the release of Threadlocker 3.0. quite simply, Threadlocker puts manners on misbehaving applications by making sure that there is always CPU resource available […]
Welcome to a special edition of our newsletter, bringing you details of what is effectively “part two” of our investigations into the performance characteristics of BMC’s latest release of its Remedy ITSM system, version 9. Read on to find out more about these tests and about our forthcoming Scapa TPP for Remedy demonstration video. New […]
Remedy ITSM v9 Performance revisited In a previous blog post we reported on some initial findings on the relative end user performance of ITSM v9.0 compared to ITSM v7.6.04 and ITSM v8.1 while under load. Since that report we have been working with our partners Alderstone and the BMC performance testing team to further explore […]
We created a quick demo showing how easily our Capture Process Go method can create complex load and performance tests against BMC Remedy. We’ve recently done some interesting work with Remedy 9.0, please get in touch if you’d like to hear more.
This latest Scapa Technologies News Update will give you an insight into what’s been keeping us busy here at Scapa Technologies since our last news update and what we are looking forward to. We are excited to tell you about the BMC Remedy ITSM benchmarking project we’ve been working on with Alderstone Consulting, a product and […]
Although the latest release of BMC Software’s Remedy ITSM platform – version 9.0 – contains no major new features, it has been re-engineered from a C-based into a Java-based application. The significance of this change will, doubtless, be to facilitate future development of this business-critical system. Scapa Technologies has a vast amount of experience […]
It’s been a while since our last newsletter, but we’ve not been resting on our laurels. In fact, as mentioned in our last news update, we’ve been devoting our time to delivering connectivity between Scapa TPP and PeopleSoft applications to customers. This connectivity is available now and this newsletter includes links to a new case […]
Scapa Technologies News Update – February 2013 How better to ensure the performance of your BMC Software Remedy or ITSM environment than with the help of Scapa Technologies’ professional services consultants? These guys are the experts in testing software systems, and with way over 10 years’ experience in testing Remedy ITSM environments, big and small, […]
Scapa Technologies News Update – December 2012 Following on from a very successful trip to San Jose for the Worldwide Remedy User Group, this month’s newsletter continues the Remedy ITSM theme as it focuses on an interesting Remedy migration project we completed for BT, plus a really successful and enjoyable Remedy Mid Tier Optimization webinar […]
